Privacy Policy

Introduction

At MuseQR, operated by the Central Cultural Fund, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using MuseQR, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Institution information and credentials
• Communication preferences
• Feedback and survey responses

Usage Information

We automatically collect certain information about your use of our services, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• QR code scans and interactions
• Error logs and performance data

Museum and Object Data

We collect and store information about museum collections, artifact descriptions, QR codes, and visitor engagement analytics.

How We Use Your Information

• Service Provision: To provide and maintain our QR code services
• User Experience: To personalize and improve your experience
• Communication: To respond to your inquiries and provide support
• Analytics: To analyze usage patterns and improve our services
• Security: To protect against fraud and ensure system security
• Compliance: To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except with trusted service providers, when required by law, in connection with business transfers, or with your explicit consent.

Data Security

We implement appropriate technical and organizational measures including encryption, access controls, secure hosting, and regular backups to protect your personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including institution information until deletion is requested, usage data for analytics, and museum data as required for service provision and legal compliance.

Your Rights and Choices

You have the right to access, correct, delete, port, or object to processing of your personal information, and to withdraw consent where applicable. Access to the MuseQR platform is managed by the Central Cultural Fund and subject to their approval.

Cookies and Tracking Technologies

We use essential, analytics, preference, and marketing cookies (with consent) to enhance your experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

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